Shipping policy

Shipping Policy:

This Shipping Policy outlines the terms and conditions related to the shipping of products from Kakadia Jewels ("we," "our," or "us"). By placing an order with us, you acknowledge and agree to the terms set forth in this policy.

Processing Time:

Orders are typically processed within 2-3 business days upon receipt of payment. Business days exclude weekends and holidays. Processing time may vary based on product availability, order volume, and other factors. In case of delays, we will notify you promptly.

Shipping Methods and Rates:

We offer various shipping methods, including but not limited to standard, expedited, and overnight shipping. Shipping rates are calculated based on the destination, weight, and dimensions of the package. You will be presented with shipping options and associated costs during the checkout process.

Shipping Destinations:

We currently offer shipping within USA, and Canada. Please note that shipping restrictions may apply to certain products or destinations due to legal, regulatory, or logistical reasons.

Delivery Time:

Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times will be provided during the checkout process. Please note that these are estimates and not guaranteed delivery dates.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment.

Customs and Import Duties:

For international orders, customs and import duties may apply upon arrival in your country. These fees are determined by local authorities and are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.

Incomplete or Incorrect Addresses:

Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. In the event that a package is returned to us due to an incorrect address, we may charge additional shipping fees to resend the package.

Lost or Damaged Packages:

While we take care to ensure the safe delivery of your order, we are not responsible for packages that are lost, stolen, or damaged during transit. If you receive a package that appears to be damaged, please document the condition of the package and its contents and contact us promptly. We will assist you in filing a claim with the carrier.

Returns Due to Failed Delivery:

If a package is returned to us due to failed delivery attempts or an incorrect address provided by the customer, the customer may be responsible for additional shipping charges to resend the package.

Contact Us:

If you have questions or concerns about our Shipping Policy, please contact us at kakadiajewels@gmail.com.

This Shipping Policy is effective as of 08/24/2023.